We don’t accept exchanges or returns on our products due to hygiene reasons. However, if you receive damaged or wrong products, please contact us at support@butterela.com or call on our customer care no. 7448233004 within 24 hours of receiving the query our team will reach you. We are dedicated to solving your problem and giving you better service. we verify your request. If your claim is valid then you will receive the refund in your bank account.